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Story from nhs.uk

"Poor"

About: University Hospital (Coventry)

My husband visited Neurophysiology on 4January 16. Treated well by staff but still waiting for results. Now going into the 4th week. Surely it shouldn't take that long. He is unable to get a diagnosis until these results come through.

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Responses

Response from University Hospital (Coventry) 8 years ago
University Hospital (Coventry)

Submitted on 14/03/2016 at 12:52
Published on nhs.uk on 15/03/2016 at 01:31

Thank you for taking the time to provide feedback on your experience at University Hospital, Coventry.

We are sorry to hear about the length of time you had to wait for your results as we understand that sometimes results can take longer to be process, but appreciate that this must be a hugely frustrating and nervous time waiting for our patients. Please contact the details below so we can improve this:

Patient Advice and Liaison Service on 0800 028 4203.

If you would prefer to contact us by e-mail, our address is feedback@uhcw.nhs.uk Alternatively, you can write to us at the following address: - PALS University Hospital Clifford Bridge Road Coventry

CV2 2DX

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust Telephone 0800 028 4203

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