"Happy patient"

About: Sunderland Royal Hospital

I can't understand why people are giving 1 star I had a full left hip replacement on 16 Jan then taken to a ward was in 6 days the staff were fantastic I even got close to 2 or 3 members of staff. I couldn't have faulted them if I tried. I was allergic to morphine which I didn't know about I also blacked out as didn't feel well next thing I know they were 15 members of staff around me and helping me. Now if that's not fantastic I don't know what is. They are lovely friendly and sometimes bend over backwards to help because at the end of the day you're in the Care. I was sad to be getting evicted but I definitely would recommend what they don't know is in a few months when I am better I'm going up to the Royal with flower and chocolates for dayshift and nightshift The staff Who mattered to me :-)

Story from NHS Choices

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Response from Sunderland Royal Hospital

Thank you for taking the time to share your experience of the care you received from our Orthopaedic team.

It was very kind of you to do so and we shall ensure these comments are passed onto the staff in the department as it is always motivating for them to receive such feedback.

Thank you once again and we hope you're recovering well at home following your surgery.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful