"My angiogram at East Surrey Hospital"

About: East Surrey Hospital / Cardiology

(as the patient),

Today I attended the Angiogram Unit for an angiogram procedure. Although I am confident with the East Surrey Hospital I was extremely impressed with the professional standards of Dr Iqbal and his lovely team. I was immediately reassured in the lab and was kept notified as to what was taking place. To be honest if it hadn't been a medical investigation on myself, I could almost say I enjoyed it! Painless an anxiety and free!

Then I moved on to the recovery area and further professionalism was enjoyed. All of the nursing staff were brilliant and I didn't get all the names, but would like you thank all of them for what they are achieving. Tanya and Alice were particularly good with sense of humour to match, so important.

We do hear of the negative problems but considering there were no beds available when I arrived at 0800, and clearing them in time for the incoming appointments was nothing short of amazing.

Well done all of you!

Incidentally my results were very positive.

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Response from Nicola Shopland, Divisional Chief Nurse for Medicine, Surrey and Sussex Healthcare NHS Trust

Dear Teecee1

Thank you very much for your praise for the angiogarphy staff and unit overall. The Trust has invested into this area to imporve our patients experience and ensure we have an environment that is fit for purpose. It is very encouraging to hear that it has provided you with such a postivie experience. I will share with the team in angio as I know they work very hard often in challenging circumstances.

I am glad your results very postive and wish you well.

kind regards

Nicola Shopland

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