"Upset at the way I was spoken to"

I was referred to a dentist at the Longeaton Health Centre by my own dentist to try alternative dental treatment without having injections, which terrify me.

Two weeks ago I had an operation at the Queen’s Medical Centre and I wanted to let the new dentist know about this as it may have affected the way I was treated. I was thinking about the medication they would give me and how this may react with the earlier treatment.

I called several times in the week before my appointment and was called back with different advice from different dental nurses etc at the Health Centre. Finally, the day before my appointment the dentist called, was very patronizing, said I should not be taking advice from anyone except from the dentist. I pointed out that I had called on numerous times and it seemed like everyone had called me back except for her.

I was referred to this practice because I get very anxious over dental treatment, however they have done nothing to reassure me or ease my fears. I was really upset at the way the dentist spoke to me.