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A phone call would not have gone amiss

Posted By paul whitehouse

"A phone call would not have gone amiss"

About: New Cross Hospital

(as the patient),

I should have received a visit from the district nurse today, which has been going on for some weeks which involves the redressing of my septic foot. the arrangement is for two specifically stated days, however I have rung and I am not on the list. I would have thought if they were to busy, at least a phone call would not have gone amiss.

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Responses

Response from The Royal Wolverhampton NHS Trust 8 years ago
The Royal Wolverhampton NHS Trust

Submitted on 25/01/2016 at 16:12
Published on Care Opinion at 16:55

Dear Paul Whitehouse

Thank you for taking the time to post your comments relating to your patient care.

I am sorry for any distress that this matter has caused. To enable me to look further into your concerns, I would be grateful if you can contact the Patient Advice and Liaison Service (PALS) on 01902 695362.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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