"Danny & Georga, Portsmouth"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a relative),

My wife fell in the shower today and 111 mobilised an ambulance to assist. The responders, Danny & Georga, were outstanding. Their assessment and diagnosis were thorough (nothing broken) and their manner, courteous and friendly in equal measure. They are a credit to the Ambulance Service. Thank you

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Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi SD12,

Thank you for taking the time to share your story with us. I hope your wife is recovering well.

It is very rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

We would be happy to share your story with the ambulance and 111 staff involved in your wife's care, however to do so we will need some specific information. If you are happy to do so, please may I ask you to contact us on either plaudits@swast.nhs.uk or 01392 453 831 and a member of the Patient Engagement Team will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.


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