After taking my elderly mother to her GP with breathing difficulties the GP called an ambulance to take her to the hospital. We arrived in the early afternoon and the rest of the day was taken up by waiting in various areas for assessment/treatment.
She was sent to the X-ray department and after a 45 minute wait a member of staff asked what we were doing there, when we explained she was waiting for an X-ray we were told that the department was about to close. She got her X-ray eventually.
After this onto a wait for the results, staff were few and far between! Any staff you spoke to said let me find out what's happening then disappeared. Not once through the day did anyone ask if we needed anything.
Eventually nearly 9 hours after we arrived she was given a bed. At 84 years of age, suffering from osteoporosis and early stage dementia she was hungry and exhausted.
"Taking an 84 year old to accident and emergency via ambulance"
About: Queen Elizabeth University Hospital Glasgow / Accident & Emergency Queen Elizabeth University Hospital Glasgow Accident & Emergency Glasgow G51 4TF Queen Elizabeth University Hospital Glasgow / Xrays and Scans Queen Elizabeth University Hospital Glasgow Xrays and Scans Glasgow G51 4TF
Posted by Caggiuk (as ),
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