"Location is good"

About: University Hospital Of North Durham

(as the patient),

What I liked

Location is good

What could be improved

communication was poor, I had to research everything myself and read through paperwork deciphering comments/notes written about myself, as no one ever explained their comments to me face to face

Anything else?

I was shocked to see that in my notes it had been written (never explained to me) that I had an Amniotic band with my pregnancy, after 3months and 6 private scans I finally got to see an expert (arranged by me) in these potentially fatal bands at the RVI, he informed me that I didnt have a band (and never had) it was mis diagnosed by the UHOND sonographer, I cannot explain how traumatised I was by this and my trust in the medical staff was zero

Story from NHS Choices

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Response from University Hospital Of North Durham

Thank you for providing feedback from your visit to University Hospital of North Durham in 2009. Unfortunately, at the time you shared your feedback, we were unable to respond. If you would like to discuss your previous comments please contact us. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful