I have made a Formal Complaint via advocate and followed correct procedure.
Shortly after the 30 day response of my complaint not yet been investigating, I recieved a letter saying extra 30 days is needed.
To Investigate a complaint, a Consent Form must be signed and returned.
I have a wrote and requested this consent form be posted out to me, however LYPFT Failed to carry out my request.
Im confused and uncertain if my complaint is receiving any attention (hence with/without consent it seems unimportant)
I am not happy with the way my complaint is been treated
"LYPFT Complaints"
About: Leeds and York Partnership NHS Foundation Trust / Adult mental health Leeds and York Partnership NHS Foundation Trust Adult mental health LS15 8ZB
Posted by hazelnut (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Andrew Howorth
Update posted by hazelnut (a service user) 8 years ago