"This hospital is a example of excellent standards"

About: West Mendip Community Hospital

My sister passed away in the Abbey ward of West Mendip hospital this week.

We cannot express our gratitude adequately, for the dignity and repect that was given to not only my sister but also her family and friends.

The Nurses facilitated her wishes to die in the open air under the stars.

The care was exemplary. As a manager of a different hospital and a Nurse by profession

I have never experienced such an amazing service.

This is a service to be proud of.

Story from NHS Choices

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Response from West Mendip Community Hospital

Dear Liz,

Thank you very much for taking the time to write such kind words about the care your sister received at West Mendip Community Hospital. We are always happy to hear positive feedback about our services, and are pleased that such an experience emerged from what was such a sad time in you and your family’s lives. We shall pass these comments on to the staff involved, so that they might get the recognition deserved.

We send our thoughts to you and your family at this difficult time. If there is anything that we can help you with further, please do not hesitate to contact us.

Kind regards,

Kate Milne, Patient Advice and Liaison Service Officer (PALS) 01278 432022, PALS@sompar.nhs.uk

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