"Rude staff"

About: Royal Cornwall Hospital (Treliske)

The staff at the A&E department could really do with some telephone manners training. I know you are busy but there is no reason to be aprupped and rude. Depressing to know that my life may be in there hands one day. Sort it out!

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Response from Royal Cornwall Hospital (Treliske)

Thank you for taking the time to give us your feedback and we are sorry you were unhappy with the way you were spoken to. We will make sure your comments are passed to the team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful