About: Queen Elizabeth I I Hospital (Welwyn Garden City)

My GP requested blood work before the busy Christmas Holiday. I was quite hesitant to go before the holiday season, as I figured it would be a mad-house and I would be waiting ages.

Ready for a long wait, I came armed with a large book and some water, so imagine my surprise when roughly ten minutes later my name is called!

The nurse was friendly and quick who took the bloods- very impressed!

Even the staff at the Customer Help desk was friendly- a refreshing change when so often you get grumpy, over-worked individuals in hospitals. Bravo!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Queen Elizabeth I I Hospital

Although the phlebotomy (blood testing) services at our hospitals, including the New QEII, are now provided by a separate NHS organisation called the Pathology Partnership, we are pleased that you felt you got looked after so well.

We'll make that our colleagues at the Pathology Partnership get to read your feedback as soon as possible.

  • {{helpful}} of {{total()}} people think this response is helpful