"Seamless and well run throughout. 5 Star service."

About: Chapel Allerton Hospital

Appointment made for 09:20 and arrived at 08:55. Car Park looked busy but found a slot easy enough. £2.70 for 2 hours was reasonable enough.

Booking in on the digital screen was easy and the reception staff also made sure I knew where to go.

I was seen @ 09:15 by the consultant, who suggested some blood tests and X-rays, which they booked there and then.

Bloods were taken by a busy bloods department. I was 10th in the queue but seen within 10 minutes.

X-rays were completed within 20 minutes of arrival.

Staff in all departments were 1st class.

All-in-all a great experience with every department running like clockwork.

I was back in the car before 10:15, which considering what I had done was quite impressive.

If you get a choice of hospital for your consultancy, I highly recommend you choose Chapel Allerton, I know I will again.

Well done to the whole team.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Leeds Teaching Hospitals

Dear Lee D,

Thank you for taking the time to write to us.

Your post is wonderful to read and I am extremely pleased that you had such a positive experience whilst in our care.

I have passed your positive comments onto the Matron for Chapel Allerton so that she can make her team aware of the great work and efficient service they are delivering.

With kind regards

Senior Nurse
Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful