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Care Opinion

You all make a difference

Posted By cupcake57

"You all make a difference"

About: Solihull Hospital / General surgery

(as the patient),

I just wanted to praise our breast care nurses and team at Solihull, I have received the very best care and support anyone could ever wish for and I know I'm not alone.

I was diagnosed July 2014 had my mastectomy in the November, thankfully it all went well, and after being advised of the next steps and again supported by all the team, the next part of our journey happened on new years eve 2015 last week.

I have had my reconstructive surgery, we have seen the nurses again today to get checked over and as usual were so lovely, cheerful having a laugh with us, we are so lucky to have you all.

Thank you all so much, you make all the difference.

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 8 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 17/02/2016 at 12:39
Published on Care Opinion at 13:32

Dear cupcake57

Thank you so much for your very kind comments about your treatment and care under the Breast Team at Solihull Hospital.

I am so pleased to read that you have found all of the team to be supportive and caring throughout your treatment for breat cancer, and now for your reconstructive surgery.

Please be assured that I will forward your comments to Clare Bate, Lead Breast Care Nurse at Solihull, as well as to Mr Balasubramanian, Clinical Lead for Breast Care Services, who will be thrilled to ensure that your feedback is communicated to all of the Breast Care Team.

Once again, thank you for taking the time to provide your comments, positive feedback is extremely important to us and also to the staff, who work very hard to ensure a positive patient experience.

I hope this is acceptable and I wish you all the very best in your continued recovery.

With kind regards

Marie Helebert

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