"Knocked over by a car"

About: County Hospital (Stafford)

A&E were caring, attentive and kind. Brought in an ambulance I was taken straight to a cubicle where I was rapidly given pain medication and medical attention. Staff taking me to Xray and T scan and those carrying it out were very gentle with my wounded body and ery careful. Though I screamed and cried, they were wonderfully supportive, very gentle and posiitively encouraged me to bear the pain. The doctor kindly insisted on stitching my damaged nose, the nurse was clever in encouraging me to clean my damaged face myself. I am grateful to all of them for doing a great professonal job and showing warmth and kidness during a diffiuclt moment.

Story from NHS Choices

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Response from University Hospitals of North Midlands

Dear 'Anonymous'

Thank you for leaving feedback on your experience at University Hospitals of North Midlands.

We are pleased that you felt cared for and that the staff were professional at your time in A&E, your comments will be passed on to staff in the A&E department.

Thank you and best wishes