My grandson who is 13 yrs of age had a fall and broke both bones in his leg, he was operated on, no fault with the way he was dealt with, what I do find fault with is the follow up, his parents were told he would be seen in fracture clinic in a few days, appointment was today, the card turned up today posted on the 4th second class post, totally not acceptable.
Appointments now saying no appointment until next Wednesday, although he had the operation to push the bone back. how does anyone know if it was successful or not but to have to wait 2 weeks is not acceptable. what is wrong with a phone call followed up by being posted?
"Not told about appointment times"
About: Blackpool Victoria Hospital / Trauma and orthopaedics Blackpool Victoria Hospital Trauma and orthopaedics FY3 8NR
Posted by Redrose2a (as ),
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