"recent emergency appointment"

About: St Mary's Hospital

Just before Christmas I had an emergency GP referral for a breast cancer scare, negative thank goodness. Needless to say I was terrified. But staff and treatment in both the hospital clinic and the mammogram unit were superb. I felt comfortable, assured and well supported. Staff were thorough and very kind. I was very grateful.

I wanted to say this over the phone, but despite a number of calls to the general phone number, over two days and at different times of day, no one ever answered the phone.

Story from NHS Choices

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Response from St Mary's Hospital

Many Thanks for posting this positive feedback about the Trusts services, I was pleased to read that your results were negative, and appreciate that this must have been a stressful time for you, so I was pleased to read that you had a positive experience of our services.

I am sorry you had not been able to speak to a member of staff personally, but please be assured I have passed on your comments to the teams involved.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful