"Maternity Unit"

About: Croydon University Hospital

My daughter had her son on 14 December 2015. When she arrived at the birthing unit the previous evening she was panicking and the midwife was able to calm her down immediately. She wanted a water birth and the facilities were excellent. Further support was provided by 2 other midwives and my daughter eventually had a natural water birth at 1345. The care and reassurance given was exemplary and I would not hesitate to recommend the hospital

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Response from Croydon University Hospital

Dear John D

Congratulations to you and your daughter on the arrival of your grandson - an exiting end to the year! I am delighted that our maternity team were able to provide the reassurance and care that allowed your daughter to enjoy her experience and I thank you for taking the time to let us know. I have shared your comments with the team, who very much appreciate your feedback.

Kind regards

Graham Richardson

Deputy Manager, PALS and Complaints

PALS can be contacted for advice and assistance on 020 8401 3210 or at ch-tr.pals@nhs.net

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