"Making an appointment"

About: Devon Referral Support Services

(as the patient),

My GP wants me to be refered to cardiac unit at Derriford but i cant seem to make an appointment.

I have telephoned 3 times the devon referral support unit to arrange an appointment, the persons I spoke to said that somebody would ring me to arrange an appointment and no one has rung me.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Steve Matson, Operations Delivery Manager, Devon Referral Support Services

Dear Colly

Would you please be able to provide me with a contact number or email address so that I can contact you as soon as possible to resolve this issue. I am confused as to the reason you appear to be struggling to make an appointment and would appreciate the opportunity to speak with you personally to understand the problem more clearly.

My contact details are:

Tel: 01752 307751 Mob: 07812 658106 Email: steve.matson@nhs.net

I look forward to hearing from you in the near future.


Many thanks

  • Colly thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too

Update posted by Colly (the patient)

I am happy to say that I was able to find a tel number for Sentinel who have now made me an appointment to see a cardiology consultant.