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Excellent care

Story from nhs.uk

"Excellent care"

About: Clatterbridge Hospital

I recently attended Clatterbridge Hospital for a knee arthroscopy and this involved two clinic visits and an operation under GA . Every time I visited the hospital I was treated extremely well. The staff were friendly, helpful and worked well together as a team. I was under the care of a surgeon who explained the procedure to me and answered all my questions. The surgeon made me feel very relaxed and I was more than satisfied with the care I received. I feel much less concerned about going back to Clatterbridge Hospital following this experience and I am very grateful to all the staff for looking after me so well.

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Responses

Response from Clatterbridge Hospital 8 years ago
Clatterbridge Hospital

Submitted on 06/01/2016 at 14:54
Published on nhs.uk on 07/01/2016 at 01:30

Thank you very much for your kind comments. We are delighted to learn how staff were able to look after you so well. We are proud of the care provided by our staff.

Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in the Orthopaedic department.

If we can be of further assistance in any way, please do not hesitate to contact the Patient Relations Team on freephone 0800 432 0251, email wih-tr.Patientrelations@nhs.net or in writing to Patient Relations Team, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE.

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