"2 orthopaedic surgeons failure to help me"

About: Glasgow Royal Infirmary / General Surgery Glasgow Royal Infirmary / Trauma & orthopaedics Queen Elizabeth University Hospital Glasgow / Bones, joint and fractures Western Infirmary/Gartnavel General / General Surgery

(as the patient),

A doctor from Glasgow royal infirmary performed an operation to fix my rotator cuff, he was armed with mri scan which read a 7mm by 4mm rotator cuff tear.

I never saw him again after he performed the operation.

My phisio told me my rotator cuff was indeed intact and no surgery was required. The phisio made me an appointment with the doctor who performed the surgery. After 4 month waiting for the appointment I was sent to another doctor. When I explained to him I was still in considerable pain, he got involved and did the rotator cuff test and took some xrays. After viewing xrays, he commented that he thought his colleague had made a terrible mistake and sent me for a further mri scan.

After a further 4 month wait to see a new surgeon, I had sent for my medical records before I was due for the appointment so I knew the 2nd Mri scan showed I still had rotator cuff tears, but the surgeon tried to convince me that the 2nd mri scan was also unreliable that indeed my cuff was intact.

After 3rd opinion it was confirmed that indeed the 2 mri scans were 100% accurate, but it was too late to fix the tears now as arthritis had set in, and I'm now waiting on a shoulder transplant.

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Response from Lorna Gray, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde

Dear briannew,

I am so sorry to read this as it has obviously been a long process for you and I can appreciate the toll that this will take on you. I know that you are currently progressing this matter through other avenues, and those will provide you with a much more detailed personal response than I would be able to give here. Of course if at any time that you have concerns about your injury, or issues with pain, then you should contact your current named consultant who will be able to provide you with the most appropriate medical advice.

I hope that no matter the outcome of this process, it can draw a line under what has already gone before, and particularly if you need more treatment create a more positive way forward for you.

With best wishes,

Susan Groom

General Manager, Surgery

  • briannew thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too