This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Fantastic doctors & nurses- shame about..."

About: Sandhills Nursery

Can't fault the doctors and nurses I saw during my visit, they were fantastic and kept me thoroughly informed on all decisions being made and how long I would have to wait.

However, the receptionist on Out of Hours during the evening of New Years Day had a disgusting attitude to all patients they came across and showed no compassion for people who were clearly worried about family members, the receptionist obviously felt they were above everyone they dealt with and could do with a few lessons in how to talk to people!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Steve Knight, Communications Officer, Lincolnshire Community Health Services NHS Trust 8 years ago
Steve Knight
Communications Officer,
Lincolnshire Community Health Services NHS Trust
Submitted on 26/01/2016 at 15:02
Published on Care Opinion at 15:02


Thank you for your posting we appreciate all feedback both positive and negative, we will speak to all our reception staff to ensure quality of service is improved.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k