"Good experience of A&E at GRH"

About: Gloucestershire Royal Hospital

Many years ago I attended A&E at GRH and it was not pleasant so when I was referred from our local hospital to GRH I was prepared for poor service.

I could not have been more wrong! The first experience was the receptionist who was cheerful, courteous and efficient.

I was seen quite quickly and the nurse who met me was also kindly and efficient. The doctor was again friendly helpful and thorough. They referred me to have an X-ray and yet again the radiographer was kind, friendly and proficient. Other nurses came to take bloods or gain further information and all were kind and efficient.

Eventually I was given the treatment I needed and discharged but I'm sure the kind treatment was as helpful as the physical treatment.

Many thanks

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Response from Gloucestershire Royal Hospital


Thank you very much for taking the time to share this feedback with us. It's good to hear you were so well looked after in A&E at GRH and we are sure the busy team there will be grateful for your kind words.

Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

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