I visited A & E today with my 10 year old son who had injured his wrist. During our visit we were dealt with by 5 members of staff including receptionists, triage, nurse, doctor and x-ray staff. I have to say that all members of staff were pleasant, efficient and helpful. The children's department in A & E was great, clean, tidy and nicely kitted out with T.V. and books/toys for the children. We arrived late morning and were completely done within an hour and a half, including waiting for x-rays.
I know hospitals get bad press sometimes but I feel that we could not have had a better service today and am very grateful to all the lovely staff who dealt with us. You all do a great job in what must sometimes be very difficult circumstances. Thank you.
"Great experience!"
About: East Surrey Hospital East Surrey Hospital Redhill RH1 5RH
Posted via nhs.uk
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