"10/10 Hexham Hospital Gynaecology"

About: Hexham General Hospital / Gynaecology University Hospital Of North Tees / Gynaecology

(as the patient),

I waited months for a referral to Stockton, and then was waiting months for a follow-up with no end in sight. Having decided on an endometrial ablation, which is a routine, quick operation, I had expected not to wait too long.

I found Stockton Hospital's administration hopeless - I couldn't even get through on the phone - so eventually I asked my GP to refer me elsewhere.

I chose the Gynaecology Dept at Hexham General, and was initially assesses by the Specialist Nurse, Diane. I took my notes and reports with me so they didn't have much new assessment to do. I decided on a Novasure ablation with laparoscopic sterilisation. I was offered a place on Mr Forsey's list 3 weeks later. So from GP referral at the end of October to surgery date on 23 Dec I was done and dusted in under 2 months.

Hexham Hospital is immaculately clean, and pleasant to be in. All the staff I dealt with were professional and caring. My procedure was straightforward and I was up and about quickly. I was in for day surgery, so I went home the same day.

Mr Forsey was excellent - well reputed, professional, caring, and very human. The anaesthetist and all the nursing staff were also professional, caring and very human.

I had the procedures done last week and am currently in Istanbul, running around having a lovely time and with plenty of energy. I cannot describe how pleased I am that I went to Hexham to have the operation. An excellent choice, a very positive experience, and 10/10 to hospital in general and also to James Forsey.

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Response from Northumbria Healthcare NHS Foundation Trust

Dear Madam

I’m very pleased that you chose to have your treatment at Hexham General Hospital, and that you have had such a positive experience. Thank you very much for your feedback.

It sounds as though you have made an excellent recovery, and I'm delighted to hear that you have been able to enjoy your trip to Istanbul.

Your kind words will be passed on to Mr Forsey and all the team.

With best wishes

Claire Riley, director of communications and corporate affairs