"Excellent care for breast surgery"

About: Queen Elizabeth Hospital / Breast surgery

(as the patient),

I would like to thank Mr Basu, Ms Francis, Ms Waters and her Secretary for their care and support, together with the excellent caring nursing team on Ward 408, who looked after me in October when I underwent surgery for DCIS and reconstructive surgery.

Not forgetting Rosie the Physio who has been so supportive and helpful in getting me back on the road to recovery.

At what was a scary and worrying time, everyone was there to help and make the process as pain free as possible. Thank you to you all, you are a great team.

Sorry not forgetting the lovely breast care nurses, who give so much support and are there to advise when you have a little wobble. Great service and excellent facilities.

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Response from Nicky Beecher, Patient Experience Manager, University Hospitals Birmingham NHS Foundation Trust

Dear Megsowner,

Thank you for taking the time to provide feedback regarding the excellent care and treatment that you have received from different members of the Breast Surgery Team at the Queen Elizabeth Hospital Birmingham. We are delighted that you found the staff to be caring, supportive and helpful during this worrying time.

Your comments have been passed onto the staff you have mentioned by name and also the senior staff responsible for these services; they will ensure your feedback is shared with their team members.

It is a real morale boost for staff to receive feedback like this from patients and their relatives. It means such a lot to know that the hard work, dedication and commitment of our staff is recognised and valued in this way.

If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

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