I watched a queue develop, while the receptionist on the phone moans about staffing and holiday plans. Eventually said she would phone her colleague back later. I felt that this was not patient focused service.
"Poor service on reception"
About: Glasgow Royal Infirmary Glasgow Royal Infirmary Glasgow G4 0SF
Posted by ric74 (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Lorna Fairlie