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Care Opinion

EXCELLENT CARE IN EVERY SENSE

Story from nhs.uk

"EXCELLENT CARE IN EVERY SENSE"

About: Wycombe Hospital

My mother of 93 had a hip replacement on Nov 4th 2015.

We came for the education session first, and this was extremely helpful and informative, but also very reassuring about the after care.

Seeing the ward and learning about the excellent cleanliness record allayed most of our fears.

The patient guide to before and after care was also extremely useful.

The operation went very smoothly, the after care was as good as we were led to expect, and Mum was very happy in the hospital, and in no great hurry to leave, finding all the staff so friendly and caring!

She was signed off by the consultant this week, and we couldn't be more pleased.

It is such a delight to offer unqualified praise for the NHS, when there is so much negative information around.

On behalf of my mother and all her family, thank you for making what we initially thought would be a trauma into a positive experience.

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Responses

Response from Buckinghamshire Healthcare NHS Trust 8 years ago
Buckinghamshire Healthcare NHS Trust

Submitted on 29/12/2015 at 13:32
Published on Care Opinion at 14:03

Thank you for your lovely comments.

It is pleasing to hear about your Mum's positive experience at Wycombe Hospital when she had her recent hip replacement surgery.

It is always welcoming to receive such great feedback and to hear of how well staff across our services have worked together to ensure that our patients are treated with compassion and respect.

I will ensure that your comments are passed on to all the areas involved.

I hope that your Mum continues to make good progress with her recovery.

Thank you again for taking the time to leave your comments on this site!

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