"Treatment of elderly father"

About: Royal Blackburn Hospital

My elderly Father was admitted to A&E on Saturday 19/12/15 with double vision, chronic head pain and high blood pressure. I would like to say that the care he received was excellent at all times both in A&E and A ward. All staff were very kind and couldn't do enough from the porters through to the doctors. This hospital is a shining example of how it should be done. Thank you to all staff involved especially the staff on duty in A ward on Saturday night, you were brilliant! He is now recovering at home.

Story from NHS Choices

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Response from Royal Blackburn Hospital

Many thanks for your feedback regarding your father’s admission to the Emergency Department and AMU A at Royal Blackburn Hospital and thank you for taking the time to do so.

We are really pleased that you found the care to be excellent.

We will make sure that your comments are passed onto the team who will be delighted to hear that your father’s experience with us was really positive as we always strive to deliver safe, personal & effective care.

We are really keen to hear about your experience and what made it so positive for you and your father so that we can try to make it like this for every patient visiting our hospitals and using our services.

If you would like to share your story with us please contact me (Melissa Almond) on 01254 734087 or email me on Melissa.almond@elht.nhs.uk.

Many thanks again for commenting and best wishes.

Melissa Almond, Patient Experience Facilitator

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