"Got to be one of the worst hospitals in the..."

About: Royal Oldham Hospital

Had a fall down my stairs, in severe pain with my back and neck, there were only 4 people in A&E when I walked in, 2 drunks, a lady with a sore leg a one bloke handcuffed to a police officer, was told a 5 and half hour wait to see a doctor, waited approx 35 mins just to be seen by a triage nurse, all the nurse did was ask me what happened, took my blood pressure and my heart rate, didn't even look or touch my back and neck, the nurse sent me back in the waiting room, no offer of painkillers whatsoever, then waited another hour, went to ask the nurse how far down the list I was, by this time 4 other people had come in, was told I'm right at the bottom of the list as emergencies had come in and I wasn't a priority....Forgive me if I'm wrong but I actually thought back and neck injuries would have took some sort of priority but obviously not to the staff at Royal Oldham A&E department, they are absolutely rubbish and in my opinion need re-training, they don't care and are obviously not too busy to stand around chatting about what they are doing for Christmas and New Year, I actually ended up walking out of there. It wasn't the cleanest of places either.

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Response from Royal Oldham Hospital

Thank you for taking the time to leave your comments. We apologise that on this occasion we did not meet your needs.

We strive at all times to deliver the highest possible standard of care. We will use your comments to make improvements and forward your comments to the relevant area.


The Pennine Acute NHS Trust

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