After two rather poor experiences this year at an NHS hospital, I was referred to The Circle for a 2nd opinion. The first thing that struck me was how welcoming all staff were.

I was surprised that the consultant actually takes the time to come and personally collect you from reception.

During my consultation I was listened to, examined and informed of choices that I could make.

The consultant that I saw was very open, honest and I felt that everything was being done to resolve my ongoing problem.

After a disappointing year it was refreshing to meet such a lovely team of health care professionals. I decided on a further surgery on my shoulder and I had the support of the consultant when making this decision.

I was never felt that I was wasting anyone's time.

Thank you so much to all at The Circle.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Circle Bath

Thank you so much for your comments. Our clinicians, as well as non-clinical staff, are partners in Circle - in a similar way to John Lewis. We are so glad that you felt you were listened to and we hope that your surgery goes well.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful