"Please I really urge people not to give birth here"

About: St Mary's Hospital (London)

I'm am still so traumatised about how I was treated whilst giving birth to my twins. Got spoke and looked at like dirt by a midwife.I was exhausted after a 60 hour labour and whilst pushing got told I was pathetic. Forced to have an epidural which I clearly stated I didn't want one. Then my son was born I asked why he wasn't crying and got ignored. After loosing a baby few years ago I was clearly scared of the same happening again. Only when my partner shouted to let us know what was going on they answered. There was meant to be a doctor present from the start but they walked in half way through whilst eating a piece of toast. Refused skin to skin contact. Then the midwife shouted down the corridor can anyone feed these baby's there's parent educational issues (I'm a nusery nurse). Then 2 people came to bottle feed the twins. I was on the bed crying saying I wanted to breastfeeding feed them. I repeatedly asked can I feed them and was refused every time. I was really looking forward to that first feed as I never got that with my previous birth. I couldn't even get up and get my babies because of the epidural. I just had to sit and watch 2 strangers have them first magical moments with my babies. Then they don't bother with me all day then repeatedly woke me up through the night. Wouldn't let me go home for a week even though we were all healthy. The whole time i was refused my regular medication so was in pain. By the time I got home I stopped producing breastfeeding milk despite many hours using a brest pump in tears. All my choices and rights I have as a mother were taken away from me. I so wanted them experiences after loosing a baby before, tried for years to get pregnant and was excited for them precious moments with my babies.

Now I will have to have another baby to have that. Only had 4 days on our own as a family before my boyfriend had to go back to work. Please don't give birth here. I'm still in tears from all this

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Response from St Mary's Hospital

Imperial College Healthcare NHS Trust is extremely concerned about your posted regarding your experience giving birth and post labour at St Mary's hospital.

We accept our sincere apologies from the Trust.

Your comments have been passed on to Divisional Directors and are very important to the Trust.

Patient Advice and Liaison Service (PALS) would like the opportunity to look into these concerns further with you.

Please contact PALS either by telephone on 0203 313 0088 or email pals@imperial.nhs.uk

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