"Breast Care Clinic"

About: Russells Hall Hospital

I was given a 2 week referral to the Breast Care Clinic by my GP. This is a really well thought out service. I had my appointment within two weeks and attended the clinic today. I was feeling anxious and vulnerable when I arrived, but the team in the clinic were fantastic. They were friendly and real, sympathetic and efficient. They just did their jobs brilliantly! The mammogram, ultrasound and examination with the breast consultant were performed discreetly and with dignity and at every stage there was a clear explanation before they carried out the procedure. It all happens so slickly, and they are just an awesome team, making what could be quite traumatic, into something bearable and normal. Thank you Breast Care Clinic. You do an amazing job.

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Response from Russells Hall Hospital

Thank you for your kind feedback and five star rating about our Breast Care Team. We understand that coming into hospital can make you feel apprehensive and so we are very pleased to hear that our staff helped put you at your ease and helped to make your visit a positive one. Good communication and making sure patients feel fully involved and informed in their treatment is very important, and so we are pleased to hear that this has been your experience. Your lovely comments are very much appreciated and we have passed them onto the team.

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