"Arguing doctors and no real treatment given"

About: Royal Oldham Hospital

I visited my own doctors surgery with my 22mth old baby. She had an unmanageable fever and wasent drinking and urinating. My doctor sent us straight to Oldhams children's observation unit. We then got seen by a nurse and was given some oral fluids and a urine pot to get a sample of my child's urine ( if I could get her to have fluids I wouldn't of been there) we were then left for two hours without being seen again. During this time and seeing as nothing was happening with my child, it's was getting late and she was getting very tired we decided we would take her home and get her seen by our doctor again in a few hours when the surgery opened. We was then threatened with a report to social care for removing our daughter as they still hadn't found the cause of her high fever. We agreed for the doctor to see her, we were then confronted with a doctor and registrar whom were arguing at our daughters bedside over who should be seeing her. We then got sent home with the exact same things we were doing at home, which hadn't worked at reducing her fever and still no known cause for her high fever and treatment for her dehydration. Our gp saw her the next morning and we are now under the care of the community nurses. I feel the only people committing child neglect was intact the hospital, yes I appreciate that kids do need protecting, but seriously if I was neglecting my child I'm not going to take her to hospital am I. Oldham hospitals children services is the most incompetent unprofessional place I have ever been. I will be travelling to the next town next time my child needs hospital care

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Response from Royal Oldham Hospital

Thank you for taking the time to leave your comments. We apologise that on this occasion we did not meet your needs.

We strive at all times to deliver the highest possible standard of care. We will use your comments to make improvements and forward your comments to the relevant area.


The Pennine Acute NHS Trust

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