"The day centre is a lifeline"

About: New Cumnock Day Care

(as a service user),

My wife went to the social work to apply for a blue badge and explained to them that I wasn’t getting out. The social worker suggested the day centre might help, I would have said no if she’d asked over the phone but she came to my door so what could I do!

I look forward to coming to the centre for the meals and the company. The cooks are good, if you ask for something they’ll try and get it for you.

Staff at the day centre are brilliant, they understand what is going on with you. The more experienced ones are passing things on to the juniors. They keep calm, they never raise their voices and keep everything under control. They won’t shove you to do something you don’t want. You can have a laugh and a joke with them.

Most people go home from here and it’s TV for 5 hours before going to bed. It wasn’t like that in the old days, there was more sense of community and everyone looked after each other. I think loneliness is the biggest thing for most people here.

The day centre is a lifeline. I didn’t want to come at first, the light hearted atmosphere wasn’t something I was used to but now I look forward to coming somewhere I can get a blether and a laugh.

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Response from Marie Gavienas, Team Manager (Social Care Services), Community Care - South Locality, East Ayrshire Health & Social Care Partnership

Dear localguy

Thank you very much for the comments you gave about your experience using New Cumnock Day Centre. I'm delighted that you decided to give the day centre a try. New things can be daunting but I'm glad you persevered.

I'm pleased to note you find the staff attentive and that they have the experience and knowledge to deal with any situation and that they create a light hearted atmosphere. I agree that a good sense of humour is essential.

I plan to share your comments with the staff who will be very pleased to hear that you are happy with the service that is delivered.

Kind Regards, Marie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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