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Hospital feedback

Story from nhs.uk

"Hospital feedback"

About: Luton & Dunstable Hospital

After waiting a whole month for a simple blood test for a three year old child, they simply call you to tell you the result is missing and you need to repeat the test! They did not even offer to do the test any sooner as a compensation for their mistake! The poor child need to suffer another month and then another venipuncture

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Responses

Response from Luton & Dunstable Hospital 8 years ago
Luton & Dunstable Hospital

Submitted on 21/12/2015 at 10:54
Published on nhs.uk on 23/12/2015 at 03:31

We are very concerned to hear of your experience. Please be assured that we will investigate this matter as much as we can from the information given.

We would encourage you to contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk if you would like us to address any of your concerns further.

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