"Telephone contact"

About: Derriford Hospital

my friend is a patient at the moment. I have contacted the hospital twice and have been very impressed by the telephonist and a ward clerk on both occasions. When a parcel I sent my friend had to be signed for in the post room, they phoned me to say it had arrived.

Small touches, I know, but first impressions matter and good manners and charm cost nothing.

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Response from Derriford Hospital

Dear Janie thank you for taking the time to post and for positive feedback. Please be assured that I will pass on your kind words and appreciation of the impressions made.

It is great to receive compliments and it is extremely important to pass this on.

Kind regards amanda Tamblin Senior Project Support Manager

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