"appointment cancelled on the day"

About: Barnet General Hospital

When you have to wait for 3 month to attand your baby's appoinmemt. You arrive at hospital and they tell you sorry appointment is canncelled without any call or letter to be sent. How stupid can that be.

Story from NHS Choices

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Response from Barnet General Hospital

Really sorry to hear this. If you would like to speak to someone about this further, please contact our PALS team: https://www.royalfree.nhs.uk/contact-us/patient-advice-and-liaison-service/

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