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Most nursing staff are helpfull ...

Story from nhs.uk

"Most nursing staff are helpfull ..."

About: Royal Derby Hospital

(as the patient),

What I liked

Most nursing staff are helpfull but often ignored by consultants

What could be improved

Consultant manners. The person I saw was very arrrogant and aloof! Politeness costs nothing but is so effective

Anything else?

Parking is a pain but that is the story at most UK hospitals. Better information which is personal to a patient rather than generic leaflets.

More about:
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Responses

Response from Royal Derby Hospital 14 years ago
Royal Derby Hospital

Submitted on 06/01/2010 at 12:09
Published on nhs.uk on 07/01/2010 at 04:24

Thank you for your feedback. If you would like to discuss some of the points you have raised and provide us with further details please contact our Patient Advice & Liaison Service (PALS) on freephone 0800 7837691 or email pals@derbyhospitals.nhs.uk

J. Roberts, Communications

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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