"Quick, superb help when needed"

About: West Middlesex University Hospital

I was a teacher on a school trip when one of the boys I was looking after fell over and suffered a suspected broken arm. I brought him to the Urgent Care Centre and he was assessed, x-rayed and treated with a plaster for the confirmed broken arm all within 1 hour 20 mins. At all times the care he received was thoroughly professional and speedy, and hospital staff coped well with the fact that he was an overseas boarder at a school and his parents were not able to be present and instead were dealing with me as a teacher looking after him. On behalf of the boy, his parents and the school I teach at I would like to thank everyone involved with helping him. Well done indeed.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from West Middlesex University Hospital

Thank you for taking the time to share your feedback with us. We will pass your comments to the staff involved at the Urgent Care Centre.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful