"Recent Admission with exemplary care received"

About: Royal Albert Edward Infirmary / General surgery

(as the patient),

Following a recent illness and visit to the Royal Albert Edward Infirmary the care received from start to finish was outstanding. A subsequent Admission onto Orrell Ward resulted in an exemplary level of care received. The staff from consultant to Auxillary and the Student Nurse Tony were all extremely polite and caring with the utmost professional standards maintained. They went out of their way to provide up to date information while ensuring my stay was made as comfortable as possible.

Given the current restraints placed upon these professionals with limited resources and extraordinary levels of pressure they remained a credit to their professions and an absolute credit to the NHS. Outstanding service. : -)

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Response from Royal Albert Edward Infirmary

Thank you for taking the time to provide your very kind feedback regarding your recent attendances to our Hospital.

I was happy to read your comments about the staff involved in your care, in particular one of our student nurses Tony. Your posting has been forwarded to the Head of Nursing, and General Manager from the Division of Surgery, who will share your posting with all the staff on the Ward.

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