"I wanted to give feedback on my ..."

About: Luton & Dunstable Hospital

(as the patient),

What I liked

I wanted to give feedback on my recent experience at L&D. Unfortunately I had a miscarriage and was seen by the Early Pregnancy Unit and then had a minor op in day surgery at the hospital.

From start to finish all staff were extremely kind and supportive, which was welcome given the circumstances. From the nurses to the anaethetists in theatre everyone fully explained everything that was going to happen, worked hard to put me at ease and also took the time to make sure I was okay. I can see that more nurses would have been helpful but those who were there ensured where possible high quality of care was given.

The staff made the whole thing a lot less traumatic than it might have been.

Story from NHS Choices

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Response from Luton & Dunstable Hospital

We are sorry to hear your sad news and hope that you are well. We truly value comments about our services and see it as an excellent way of making improvements. We will pass on your kind words to the Early Pregnancy Unit and to the Theatre staff. If you feel you would like to talk to anyone in further detail we have staff to help. You can contact the Obstetrics and Gynaecology Matrons via the main switchboard on 0845 127 0 127.

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