"plastics trauma clinic 5/12/15 to 8/12/15"

About: Hull Royal Infirmary

after an accident at home my on fault by the way, I found myself at Grimsby a and e who could'nt do enough to help me and passed me on to hull royal on the sat with an appointment to see the plastics trauma team at 10am. after seeing the dr i was told i needed an op and to come back on the sunday which got cancelled due to an emergency, which didn't surpise me after seeing a child on the sat who needed his thumb sewing back on, his need was far greater than mine. so i turn up on tue for my op the staff were bril and made me feel relaxed, my big surprise was a man complaining and moaning about having to wait to see some one, while getting ready to go down for my op id seen how pushed the staff were trying to help other people staying late the last few nights even tho their shifts finished at 5 and should of been home with there familys theyd stop late till 8 to trying to finish the days work load, i work for the nhs and am so pround of the staff that do more than there payed to do ....so a big thank you to the hull plastic team

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Hull Royal Infirmary

Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these.

If you would like to become more involved in decisions about local healthcare, we are recruiting members.

By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose.

For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience.

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department Hull and East Yorkshire Hospitals NHS Trust.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Recently read