"I am a parent and was there with ..."

(as a relative),

What could be improved

I am a parent and was there with my 5 month son. The service its self was adequate but the cleanliness was a lot to be desired. On arriving in Rainbow ward we was put in a room where they start doing tests. The floors were dirty, there was old drinks, rubbish left in various areas around the room and there was blood smudged up certain apperatuses and on the floor. Come the following morning me and my partner observed a cleaner standing around for an hour staring at the clock, then eventually leaving with her coat and bag. Please can you inform me why the ward was so dirty and why you have cleaners that dont clean? As a childrens ward im horrified to think that there are serverly sick children walking around in such a filthy place.

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››