"Admitted after fainting"
About: The Royal Victoria Infirmary The Royal Victoria Infirmary Newcastle Upon Tyne NE1 4LP
Posted by Anonymous
I am a young male in my early 20's that has known cardiac issues. I have been admitted into the chest pain unit via A+E on multiple occasions due to fainting/severe chest pains etc. I collapsed at home late one night after feeling unwell and having terrible chest pains, I was drowsy, short of breath and so on. My mother called 999 and the paramedics who took me to the RVI were spot on, couldn't fault them.
Once I arrived I waited 5 HOURS! to be seen, I understand that A+E is a hectic place and the staff are overworked but that does not excuse the treatment I received. I was finally taken into a small room by what I can only assume was a junior doctor, who was incredibly dismissive of how I was feeling and after reading through my files decided to tell me I shouldn't just call 999 because I feel unwell and my chest is sore! I was foaming and eventually seen a doctor that was brilliant, they were great with me, they are an absolute credit to the hospital! They told me I was right to come in, I wasn't wasting anybody's time and that with my condition I shouldn't take any chances with chest pain. They did everything they could for me.
But things then took a turn for the worse, I overheard them speaking to the chest pain nurse. They had asked them to hook me up to telemetry and monitor me closer until I was moved to a ward. They refused, point blank. Said I was fine, and didn't need to be there, what was the point in monitoring me? It was a waste of their time. They were then rude to me for the rest of the night and refused to even speak to me when I voiced concerns about pain etc. I wish I could remember their name as I would happily name and shame. I was so relieved when the day shift staff arrived and made me feel so welcome, I was then moved onto ward 49 and spent 2 weeks there, the staff on this ward were brilliant and I couldn't thank them enough when I was sent home.