"Maternity seevices"

About: St Peter's Hospital (Chertsey)

My daughter tried to give birth to her first baby at St Peters nearly two years ago. She was sent home during her labour not once but twice, in severe pain. I can understand getting sent home once if you are not dilated very much. But twice is beyond a joke and extremely dangerous. Within ten minutes of getting home she needed to push so there was a panic to

Get back to the hospital. The baby was ready to be born and needed an assisted delivery. She also had the cord wrapped around her neck. Luckily she was alright but it was a very frightening experience for my daughter in law. Midwives are meant to help a woman through labour not send her away. I was really disgusted by her treatment.

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Response from St Peter's Hospital

We are sorry to hear that your family member's experience of our maternity services was not good. When women come in during labour we do carry out a thorough triage assessment and if the signs suggest that labour is not very advanced, it is generally better for women to go home to their own surroundings and wait for things to progress naturally. Particularly with first babies, labour can take a long time and it is not uncommon for women to come into triage more than once.

However, we would always encourage our midwives to listen to the concerns of women and make a judgment on each situation. We are sorry if your daughter-in-law did not feel well communicated with or supported, particularly when struggling to cope with the pain of labour. We would very much welcome the opportunity to meet and hear more about her experiences and how we could improve things for other women using our service. If she is willing to do so please can she get in touch with Louise Emmett, Labour Ward Manager, on 01932 723868.

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