"Proud of the NHS"

About: Queen Elizabeth Hospital (Birmingham)

Having worked in this hospital since it opened,I have experienced tonight what it is like to be on the other side with my son in the Emergency Admissions department.

The receptionist was very helpful and friendly and the nurses and doctors thorough and professional and taking time to explain things to my son.

It made me very proud to be part of the NHS and this wonderful hospital!!!!!

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Response from Queen Elizabeth Hospital

Thank you for taking the time to feedback about the care and treatment that your son recently received from the Emergency Department at the Queen Elizabeth Hospital Birmingham. It’s not easy as NHS professionals to suddenly find ourselves or family members on the receiving end of treatment so we are delighted to hear that you and your son had such a positive experience and were treated so well. Your kind comments have been forwarded to senior staff who will share them with their team members. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful