"Failing fast!"

My 3 year old son was waiting for an urgent USS and follow up within 2 weeks to see urology. We finally got the USS after I contacted the relevant department a week later and was informed that no urgent appointment has been requested, finally getting it two days later. 6 weeks later and his urgent 2 week follow up is this week!

My dad had an appointment last week, but apparently it had been cancelled and his new appointment was the day after. After waiting the usual hour wait in clinic (which I don't mind, as poorly patients take priority) we saw a doctor that was less than enthusiastic about my dads needs and ordered no new tests with regards to his on going leg pain, even though his GP has noticed a significant change in his lower leg BP. Today we show up at Royal Preston again, my husband has had the day off work, to be told his appointment, that has been cancelled once before, has been cancelled again! Apparently they tried contacting us, using phone numbers that haven't been in use for 5 years, even though he has had at least 6 appointments and 4 procedures in the last 2 years, the most recent 12 weeks ago!, each time completing his new contact details. What has happened to this hospital? 2 years ago it was the best, now uninterested doctors and lack of communication have taken over!