"The most outstanding care i have ever had was at Ward 78"

About: St Michael's Hospital / Gynaecology

(as the patient),

I arrived for my operation as planned, this is the first operation i had done here and was made to feel at ease. All the appropriate parties came to see me prior and after the operation and all went to plan. I must congratulate and thank the team who did my Ovarectomy, as although my insides probably resemble somewhat of a car crash due to amount of existing scar tissue. They have done an outstanding job with some very classy careful stitching too, so my scars will be very minimal.

On Ward 78 the Doctors and nurses obviously work long hours and although were sometimes understaffed they were very well organised, ran a tight ship and it came across that they all communicated very well. The staff are obviously well briefed and seem happy at work... they are outstanding personnel and give a first class service. What’s best is they remain a sense of humour and are honest with any concerns issues results you may have or be waiting for.. They will sit with you and chat though everything

The ward was very clean, everything was cleaned up pretty much immediately ( even though there was work men in doing flooring and causing some disruptions with putting down new flooring) if there was any issues, along with if you needed help you got it pretty much straight away. It was lovely to see a day room and a dining room too. I have nothing but admiration for the team who did my operation and the aftercare was second to none. I have nothing but the greatest of thanks.

So if you are due into Ward 78 for any Gynaecological process i would say its a breath of fresh air compared with any other NHS or private treatment i have ever had, you are only as good as your employees and these are 2nd to none in Ward 78.

Once again Thank-you to all the staff.

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