"First rate and positive experience"
About: Stoke Mandeville Hospital Stoke Mandeville Hospital Aylesbury HP21 8AL
Posted by P*******B
I attended the Respiratory Clinic for the first time and although appointments were overrunning by about 30 minutes the nurse apologised and kept me informed of progress. Eg "You'll be seen in shortly Mr xxxx, probably in about 10 minutes". The consultant's communication skills were excellent and I felt that they listened carefully to my comments and questions and gave me a considered and thoughtful explanation of their initial diagnosis and recommended future tests and treatment. Blood tests were taken in another department and again the process was efficient, friendly and competent with little waiting time.
I have attended the hospital once before for an X ray and this experience was also very positive.